Dating factory customer service


DatingFactory Headquarters

Relationship.com partners with ‘Dating Factory’ / ad:tech London

Keira was nice though, aside from not getting back to me. I wonder if they ever check their spam folder. I have tried almost all of the white label dating companies available and I have only the best to say about Datingfactory. I have never had any problems with the support and both Nick and Lisa have helped me a lot starting up my sites!

You must have had a very bad luck Michelle? I dont say that you are lying! Have you been able to find a white label dating program that you like?

Customer Support Phone Numbers

I have a dating website setup with active members on Boonex Dolphin, but the code is terrible. Fake profiles, fake messages, extortionate charges for non-payment, threats of debt collection and misleading email campaigns.

If you sign up for free then they send emails saying people sent you messages. Then you sign up but you still cannot read.

Customer Questions & Answers

Unless you go VIP. Then you find they are all fakes. Then if you cancel they will demand surcharge and threaten further action. Not only did they lock me into an extra month of paying, the people who contacted me were either robots or something. They send you mail making you think someone is interested in you, and the only way to read the mail is if you upgrade.

I was very disappointed.

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They just send random canned messages from members all over the world. Then you have to fax in a signed form to cancel your membership! Still not sure if they will actually stop debiting my account as I have heard others have still had their accounts debited even after faxing in the signed form. Statistics disagree with GA Support tragedy Payments with a long delay Absolute lack of interest in affiliates. They nothing short of fraudsters. I have been working with Dating Factory for 5 years now and I never had problems with them.

My account manager is a big help for me and helps me with everything I need for my sites. I you want success with your dating site, you need to work for it, it takes some time get started, but when it is running it's really good!


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My experience with Dating Factory Limited stems from their affiliate Expatica Dating and they are behaving like scammers - the Expatica dating site is a fraud. I was stupid enough to fall for the whole "you need to upgrade to read messages" plot and I regretted it the next day. I have not seen a single true profile, and I have been a member for over 2 months! I have received ca. And that happened not once, but every time? Their cancellation policy is hilarious - you have to send them a printed out and signed form per fax! Just to be on the safe side, I have not only cancelled the membership to this fraudulent scheme, but also my credit card, because these people are just not to be trusted.

You will get nothing in return, only frustration and then anger when you realise you have been scammed! Please do some research on the global online dating fraud - fake profiles, how they lure you to pay for nothing, how they fake whole websites they call it "pre-populated" dating websites - which means anyone can rent a dating website from them and they will make it available to you with hundreds of pre-existing fake profiles and then split profits with you with only monetary gain in sight.


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They don't care how they get the money, it's a criminal behaviour. They commit to a purchase, but, never pay. Send many invoices and get zero response. Just tie up your inventory. About as unprofessional as you can get. The lady I spoke with appeared quite helpful, and friendly, and, at my request, cancelled my auto-renewal. I got a free trial as well by clicking through their links.

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